Refund & Cancellation Policy

We strive to provide high-quality products.

  • Orders may be cancelled before dispatch by contacting our customer support.

  • Once an order has been shipped, cancellation may not be possible.

  • Due to hygiene and safety reasons, sanitary pads cannot be returned once delivered unless the product is damaged, defective, or incorrect.

  • If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photographs of the product and packaging.

  • Approved refunds will be processed to the original payment method within 5–10 business days.

  • Shipping charges, if applicable, are non-refundable unless the error is on our part.